Dear residents and guests of our city!
Etalon Taxi trademark has been operating in the market of transportation of passengers by taxi and on a by-order basis since September 2006 and in this rather short period of time it has gained significant achievements in this area of service and has been honored by a number of Ukrainian and international awards.
One of revolutionary solutions for Kyiv taxicab market has been the company’s focus on information management instead of passenger transportation only. Quality service within minimum time is the underlying principle of motivation of a client ordering taxi by phone. And this is the goal set to be achieved with the help of all the components.
In addition, the company’s activity is aimed at expanding its presence in the market of taxicab transportation by means of rendering services to partner companies on beneficial terms with cashless settlement.
Dispatching service of Etalon Taxi employs hardware and software complex created and developed as the best among the ones being used by similar city services. This very complex, high level of professional expertise of the staff and trunking radio communication system allows directing a taxi before the client finishes making the order. Average dispatcher booking time for one order is 1 minute. In this minute a dispatcher receives data from a client on the time and place of the order, calculates the tariff, locates the closest vehicle of Etalon Taxi available in the neighborhood by means of radio communication, directs the vehicle to perform the order and confirms the time of scheduled arrival of the vehicle, its make, color and license plate number. The speed and quality of data transmission are presently among the main competitive advantages of the company.
Currently Etalon Taxi employs more than 700 taxi cars and by-order vehicles equipped with radio transmission stations. Every day Etalon Taxi provides service for approximately 24 per cent of clients in Kyiv having ordered a taxi by phone. Such high percentage of service in the market is backed-up by a large number of dispatchers and availability of multi-channel telephones with the dispatching service provided both by city telephone operators (Optima Telecom, Golden Telecom and Urktelecom) and mobile communication operators - Life:) TM and Kyivstar GSM.
Radio communication allows the drivers to obtain a guaranteed number of orders rather than having to find clients in the streets of the city. Scheduled vehicle arrival time at the client’s location is 5 to 15 minutes. Each driver has valid insurance contract. Etalon Taxi is the only information dispatching service in the city where a client can find his or her belongings, submit a complaint or a proposal via our hotline 0-800-300-541
Detailed and additional information about our company, such as our car park, staff, awards, additional services, current special offers, announcements, discount programs, is available on this web-site.
Hotline
To improve the quality of our services Etalon Taxi has established hotline telephone number:
0-800-300-541!
You can dial this number to report on how our employees provide you with the services.
In addition, the hotline number 0-800-300-541 incorporates lost and found department, where you can receive information on the belongings you accidentally left in our vehicles.
Please indicate the call sign of a driver or a dispatcher who booked your order when calling the hotline.
Etalon Taxi offers a new advertising vehicle – Auto Light Box.
Detailed information on this product is here...
On issues relating to advertising on Auto Light Boxes please call 537-22-20
Advertising Services
Etalon Taxi Advertising Department offers full range of professional services of development, designing and production of advertising and printing products
You can find out more on this service here…, or by phone: 550-00-66
Insurance
Etalon Taxi in collaboration with Universalna Insurance Company offers insurance services.
A professional consultant is at your service to help you choose the best option from a wide variety of insurance products, promptly prepare all the necessary documents and obtain the insurance policy.. Get detailed information >>>
On issues relating to insurance services please call 550-00-66
